Greetings visitors

Managing security and telecommunications systems

Handling queries and complaints via phone, email and general correspondence

Transferring calls as necessary

Taking and ensuring messages are passed to the appropriate staff member in time

Managing meeting room availability

Receiving, sorting, distributing and dispatching daily mail

Preparing vouchers

Handling transcription, printing, photocopying and faxing

Recording and maintaining office expenses

Handling travel arrangements

Coordinating internal and external events

Managing office inventory such as stationery, equipment and furniture

Overseeing office services like cleaners and maintenance service providers

Assisting the HR team with recruitment, onboarding and termination processes

Maintaining safety and hygiene standards of the reception area