کال سینٹر سیلز ایسوسی ایٹ

Night Shift (7PM to 4AM) , Karachi near Gulistan E Johar Block 12.

Job Summary:
A Call Center Sales Associate is responsible for assisting customers,addressing inquiries, and maintaining positive relationships through variouscommunication channels while achieving sales targets.

Key Responsibilities:

• Customer Support: Handle calls, emails, chats, and social media inquiries, resolving customer concerns and requests.
• Product Knowledge: Provide accurate information about company products, services, and policies.
• Sales & Up-Selling: Identify sales opportunities and promote relevant products or services.
• Documentation: Maintain detailed records of customer interactions and feedback in CRM systems.
• Compliance & Quality: Adhere to call center protocols, performance metrics, and legal regulations.

Qualifications:

• Fluent in English (British or American Accent), with excellent communication skills.
• Strong customer service, problem-solving abilities, and patience under pressure.
• Availability to work flexible hours, including evenings, weekends, or holidays.
• Sales experience may be required for some roles.