Call Center Sales Associate

Rs 60,000

Sindh / Karachi / Gulistan-e-Jauhar / Gulistan-e-Jauhar Block 12

List No: 6306
List Date: 18/12/2024
Working Method: Full Time
Educational Status: At least High School Graduate
Suitable for Disabled: No

Nadeem Ansar

Membership Date: 31/08/2024

Night Shift (7PM to 4AM) , Karachi near Gulistan E Johar Block 12.

Job Summary:
A Call Center Sales Associate is responsible for assisting customers,addressing inquiries, and maintaining positive relationships through variouscommunication channels while achieving sales targets.

Key Responsibilities:

Customer Support: Handle calls, emails, chats, and social media inquiries, resolving customer concerns and requests.
Product Knowledge: Provide accurate information about company products, services, and policies.
Sales & Up-Selling: Identify sales opportunities and promote relevant products or services.
Documentation: Maintain detailed records of customer interactions and feedback in CRM systems.
Compliance & Quality: Adhere to call center protocols, performance metrics, and legal regulations.

Qualifications:

Fluent in English (British or American Accent), with excellent communication skills.
Strong customer service, problem-solving abilities, and patience under pressure.
Availability to work flexible hours, including evenings, weekends, or holidays.
Sales experience may be required for some roles.